Citizen Self-Service Permit Portal

Access permit self-service portal

Update (March 6, 2024):  Effective March 5, the City's online permitting website link has changed. Please use the website address to access online permitting. Users may need to clear their Internet browser/cache to access the new website and update any saved bookmarks. We apologize for any inconvenience. If you have any questions, please email

All EnerGov users must register a new profile in our permitting system using the same email address they used to register for the previous permitting system. This process will ensure that a user's old profile and permits are connected to the new system. Users will receive an email this afternoon with further instructions. 

Citizen Self-Service Permit Portal
Beginning Monday, June 6, 2022, the City of Shelton is now using an online, web-based Citizen Self-Service Permit Portal for the majority of City permits.

The new self-service permit portal will:
  • Guide users step by step through the application process
  • Manage multiple applications in one place
  • Apply and manage submittals
  • Schedule, view, and cancel inspections
  • Submit required documents, view and print approved permits, plans, and other documents
  • Have the ability to make online payments associated with a submittal
The following instructions can be used for account set-up. If you have any questions, please email or call 360-426-9731.

How to Create an Account
1. Visit this link or click on the button at the top of this page. 
2. Click on the "Login or Register" button in the middle of the page.
3. Click the "Register Here" link at the bottom of the log-in screen.
4. The application will open a "Create an Account" page. The following information is required to set up an account: email address, password, first name, and last name. Click the blue "Sign Up" button at the bottom of the page.
5. You will receive an email from to confirm your account. Click the "Confirm" hyperlink at the bottom of the email. 
6. Create your username and password. Required fields are noted with an asterisk. Click the blue "Next" button.
7. Enter your contact information. Required fields are noted with an asterisk. Click the blue "Next" button.
8. Enter your mailing address. Required fields are noted with an asterisk. Clue the blue "Submit" button.
9. You will receive a second email from to confirm account creation.

view account creation instructions (Pdf)